In the application and website there are multiple user types. Vendor, Install Tech, Your client, Master Admin. You can give access to your client, your client's vendor, your install techs, and of course admin level users. Each user level has certain view restrictions. Your support specialist can go over all of this with you during initial setup. Basically, the levels of permissions go as such:
We came from the GPS Tracking install industry so we know what it's like at the end of an install job.
You are scrambling to get the install locations, serial numbers, etc all worked out and into a spreadsheet
so that you can then send it on to your client, the vendor. Well... those days are over!
Now when you are done a job, and all of your techs have finished up you can download, and forward-on
a spreadsheet with all the information you captured. You can also provide your client (the vendor) a username and password
to view the unit information, or you can give a username/password to the vendor-client (the end user of the gps tracking system)
and they have access to their units.
Every action that a user performs on the MyFieldTechs app is geocoded to give our users a breadcrumb-like trail
of data points to validate and ensure accountability.
Anyone can capture textual data about an install, but why not pair that up with photographic evidence of your install as you have it. Tampering and other employee behaviours can be uncovered with the use of this evidence. This feature is available in all versions of the application.
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